I have been hard pressed to find good blogs or literature about how to handle the day to day issues as a consultant. There is no support network to confer to or a mentor to ask support from.
When you are on your own, you are truly left to your own devices. This, however, makes the independent consulting route all the more interesting.
In many of many of my engagements, I have always been hired as a subject matter expert in my particular craft (I’m an independent buy side and Front office consultant, but more on that in later posts).
My most recent engagement had me in an unusual situation where my client had me reporting to their offices every day but my involvement in the project had waned to almost zero.
At first, I dreaded coming to the client location. Each day was like getting through 10 hours of water torture. The agony of this project caused me to pause and wonder whether the payment each day was actually worth the idle time. Upon further reflection, what I discovered is that often times a consultant is an insurance contract.
My client (the CTO in this instance), in a very strange twist, was taking on the bulk of the project effort. At first, I interpreted this strictly as his personal interest in hacking systems. He seemed to have this reputation of wanting to be hands on a system and not delegating tasks as one would imagine of a CTO. From my perspective, if I serve in advisory role only, this was OK by me. I’ve been in many situations where the bulk of the work falls on the shoulders of the consultant so if he wanted to assume the role of the consultant, he would get no argument from me.
In my situation, smaller clients want to be independent and self sufficient but the risk of going it alone could be catastrophic and expensive when using a new software solution.
What I discovered later in the project life cycle was that I was not hired for my subject matter expertise but hired as a stop gap insurance premium. I was a resource to tap when production problems arose or a work-flow not fully ironed out and caused problems. A consultant, in this instance, can also serve to be a stop gap between the vendor and the client.
As this project wound down and important take away from the lesson is that sometimes you can add value by not doing anything at all other than the consultant knowing that he has someone to turn to when things go awry.




